Terms of Service
Effective date: April 5, 2026
1. Provider
These Terms of Service govern access to and use of the Closerlane service provided by Patryk Domagala, registered at Huldregatan 5, 506 42 Boras, Sweden. For support, contact patryk@webpdesign.eu.
2. Service description
Closerlane is a software service for lead conversation handling, qualification workflows, operator dashboard access, follow-up orchestration, booking handoff, and related reporting.
3. Business use
Closerlane is intended for business and professional use. By using the service, you confirm that you have authority to act on behalf of your organization.
4. Accounts and access
- you are responsible for keeping credentials, tokens, and connected integrations secure
- you must ensure that users accessing the service are authorized
- you are responsible for all activity performed through your organization account unless caused by our breach
5. Customer responsibilities
- use the service lawfully and in compliance with privacy, marketing, and platform rules
- obtain any permissions, notices, or consents required for your use case
- ensure the legality of messages, lead workflows, data imports, prompts, and integrations you configure
- review AI-assisted outputs before relying on them in high-risk situations
6. Third-party platforms
Closerlane may integrate with third-party platforms such as GHL, Meta, AI vendors, scheduling systems, and hosting providers. Your use of those services remains subject to their own terms, availability, limits, and policies. We are not responsible for outages, policy changes, or restrictions imposed by those third parties.
7. Acceptable use
You may not use Closerlane to:
- violate law, regulation, or third-party rights
- send spam, abusive, misleading, or fraudulent communications
- interfere with service security, monitoring, rate limits, or other users
- attempt unauthorized access, reverse engineering, scraping, or misuse of the service
8. Fees and payment
Pricing, billing schedule, taxes, payment method, renewal rules, and refund rules should be inserted here based on your commercial model. If this is a pilot or custom contract deployment, reference the applicable order form, proposal, or master agreement.
9. Intellectual property
We retain all rights, title, and interest in Closerlane, including software, branding, documentation, and improvements. You retain rights to your own data, content, and materials, subject to the rights needed for us to provide the service.
10. Confidentiality and data protection
Each party agrees to protect the other party's confidential information using reasonable care. Data protection obligations are governed by our Privacy Policy, and where applicable, a separate DPA or commercial agreement.
11. Disclaimer
Closerlane is provided on an as is and as available basis, except as otherwise stated in a signed agreement. We do not guarantee uninterrupted availability, error-free operation, lead conversion outcomes, or compliance outcomes created by your configuration or use.
12. Limitation of liability
Insert your final liability model here. A common baseline is that neither party is liable for indirect, incidental, special, or consequential damages, and direct liability is capped to fees paid during a defined lookback period, except where liability cannot be limited by law.
13. Suspension and termination
We may suspend or terminate access for material breach, security risk, unlawful use, non-payment, or platform abuse. You may stop using the service at any time, subject to any agreed contract term, notice period, or minimum billing term.
14. Governing law
These Terms are governed by the laws of Sweden. Any disputes will be submitted to the competent courts of Sweden, unless mandatory law requires otherwise.
15. Changes
We may update these Terms from time to time. The latest version will be posted on this page with the effective date.